Reference

Terms That Govern Your Account on 7778game

These legal terms set out your rights, your responsibilities and how we handle your account — covering everything from eligibility and conduct to how your JazzCash, Easypaisa or Raast transactions are processed.

Account Eligibility RulesPakistan Payment PolicyData Handling PracticesAccount Conduct StandardsContact Rights
7778game Terms That Govern Your Account on 7778game
LEGAL CONTACT PATHS

How to Reach Us on a Legal or Policy Matter

If you have a question about these terms, want to request a copy of your data, or need to flag a concern about your account, use any of the channels below. For account-specific issues tied to JazzCash, Easypaisa or Raast transactions, include your registered mobile number and the transaction reference in your message so we can locate the record quickly.

Live Chat Open the chat widget from any page while signed in. State that your query is legal or policy-related so it routes to the right team without delay.
Email Support Send your legal query, data request or account dispute to our support email. Attach any relevant transaction references or screenshots to speed up the review.
Account Help Centre Your account dashboard contains a help section where you can raise a formal dispute or submit a written policy question directly from your logged-in session.
HOW WE HANDLE THIS

Data, Security and Account Rights at 7778game

We handle your account data with a clear set of practices around what we collect, how long we keep it and who can request changes. Your security and your rights as an account holder are central to how this policy is designed.

Data We Collect

We collect the information you provide at registration — your name, mobile number, and payment details linked to JazzCash, Easypaisa or Raast — plus standard session activity needed to run your account.

Retention Period

Account data is retained for as long as your account remains active and for a defined period after closure, in line with standard record-keeping requirements applicable to the region.

Account Security Practices

Access to your account is protected by password and OTP verification on login. We never ask for your PIN or full wallet credentials through chat or email — any such request should be reported immediately.

Your Right to Request Changes

You may request a correction to your account details or ask for a summary of data held against your profile by contacting support through live chat or email with your registered mobile number.

Legal and Account Policy Questions

These are the questions we hear most often about our terms, your account rights and how legal decisions are handled. If your question is not here, reach out through any of the contact paths listed above.

Access is available where local law permits. You are responsible for confirming that online gaming is lawful in your area before registering and using your account.

Any mismatch between the registered mobile number and the sending wallet triggers a manual verification hold. Submit your wallet details through account support to clear the hold.

No. Each person may hold only one account. Duplicate accounts are suspended pending review, and any balances or activity on the duplicate may be frozen during that process.

Contact support by email or live chat with your registered mobile number. We will confirm your identity and then provide a summary of the data held on your account profile.

Data is held for a defined period following account closure in line with applicable record-keeping requirements for the region. You can ask support for the specific retention period that applies.

Raise a formal dispute through the help section inside your account dashboard or by emailing support. Include the account reference and a short explanation so the review team can respond specifically.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.